Kotak Mahindra Investments Limited GROUP SITE Kotak Mahindra Investments Limited

Customer Service

Kotak Mahindra Investments Limited (KMIL) believes in service excellence and customer delight. In the present competitive scenario, excellence in customer service is the most important tool for sustained business growth.

Customer complaints are part of the business life of any corporate entity. Customer service and customer satisfaction should be one of the prime concerns of any entity
In case of any queries, please contact us/Email us at kmil.helpdesk@kotak.com

For any grievances, you may contact the Grievance Redressal Officer.

Grievance Redressal Officer

Kotak Mahindra Investments Limited
12BKC, 3rd Floor, Plot C-12, G Block,
Bandra Kurla Complex, 
Bandra (E), Mumbai - 400 051
Name : Mr. Kishore Notani
Phone : (022) 42858535
Email : kmil.helpdesk@kotak.com

In case you are not satisfied with the decision of the above or have not received any response within 14 working days, you may escalate your grievances to Nodal officer.

Nodal Officer :- Mr. Deepak Goel

Email : Deepak.goel@kotak.com
Phone (022) 62185380/ 62185873

In case you are not satisfied with the decision / resolution of the Company or have not received any response within a period of one month, you may approach the Officer in Charge of the Regional Office of Department of Non-Banking Supervision of RBI at the address given below:

Department of Non-Banking Supervision

Mumbai Regional Office,
3rd Floor, Reserve Bank of India,
Opposite Mumbai Central Railway Station,
Byculla, Mumbai 400 008
Phone : (022) 23084121
Fax: (022) 23022011
Email: dnbsmro@rbi.org.in

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